Wesley Financial Group Reviews
If you’ve seen one of Wesley’s commercials, you’ve probably seen them boast about how they employ over 300+ people and have helped over 20,000+ timeshare owners.
It’s no question Wesley Financial Group has scaled up significantly since its establishment as an exit company, but what our team found even more impressive was its ability to maintain such a strong positive presence in the cancellation industry. Even amidst its negative history with the Better Business Bureau. So how did Wesley accumulate so many positive reviews since those continuous months of complaints?
The answer is quite simple. Wesley Financial Group has a strong social media presence and takes its online reputation very seriously. The company has an entire team dedicated to responding to reviews, both positive and negative. In fact, they respond to every single review that’s left about their company, whether good or bad.
This is a great way to handle reviews and complaints because it shows that Wesley is willing to take responsibility for its actions and wants to make things right for its customers.
Wesley also encourages its customers to leave reviews on popular platforms like Google and Trustpilot. And they offer an incentive for doing so. Customers who leave a review are entered into a monthly drawing to win a $500 Visa gift card.
Although Wesley has had some issues with the Better Business Bureau in the past, it has managed to maintain an A+ rating.
But to become accredited by the BBB, businesses must adhere to a strict set of guidelines and principles. The BBB holds its members to a higher standard and expects them to resolve any customer complaints in a timely and satisfactory manner.
Wesley Financial Group has not yet met these standards, which is why its accreditation is currently suspended.
Wesley Financial Group’s Website
Whether you search Wesley Financial Group, “icanceltimeshares.com,” or “timesharecancellations.com,” you’ll end up at the same place: Wesley Financial Group’s Website.
The website of the Wesley Financial Group is attractive, and one feature that sticks out is the emphasis on its CEO. According to them, the CEO filed a lawsuit against Wyndham. If you’re unfamiliar with the term, Wyndham is a major timeshare developer.
Upon further research, we discovered that their CEO, Chuck McDowell, won the lawsuit due to a lack of trade secrets disclosure. The website also frequently highlights how Chuck always strives to fight for the customer- which is excellent news if you’re considering using this company. Moreover, the website looks trustworthy and polished; it’s painless to navigate as well. Wesley Financial Group guarantees satisfaction by resolving your timeshare issue and saving you from pricey legal expenses.
Our team’s first impression was their website, which included the company’s credentials and a free consultation form to contact them. You will be contacted by an agent at Wesley Financial Group who will walk you through the procedure and assist you in determining whether or not you are suitable for their services. This is a good start since you may speak with someone right away and learn more about the firm.
To start, potential clients fill out a form with basic contact information. They will ask questions to help them analyze your situation and determine if you’re eligible for their services, such as how much you paid initially for your timeshare, how much money you still owe on the timeshare, and how much vacation time you have left to use from your ownership. If qualified, they will reach out to discuss the next steps.
Clicking on the “Our Process” page takes you to an overview of how Wesley’s process works. Although it provides a general understanding, there are few details included about what exactly happens during each step. From what we could gather, step one is the free consultation. Next, they analyze your situation and begin negotiating with the developers. The final step is permanently cancelling your timeshare contract.
There are a lot of steps in this approach, and we’d have liked to know more about how they work and what you can expect throughout the process. Furthermore, I would have preferred a more thorough description of why someone would utilize this approach rather than going through the courts/lawsuits and incurring significant expenses. Still, our team was able to collect whatever information we could and break it down below.
How Does Wesley Financial Group Work?
The processing period for Wesley Financial Group is generally about 6-18 months to cancel your timeshare agreement. It also varies depending on the timeshare developer. In rare cases, it might take longer than 18 months, so be sure to provide accurate information during your consultation.
If you’re a timeshare owner interested in getting help, the process begins when you fill out WFG’s free consultation form. The form includes sections for your contact information, as well as space to write down your timeshare developer and their location. It’s important to be accurate about your developer here, as it will affect how quickly we can offer assistance.
In the next step, you will need to write how much debt is left on your timeshare, what amount it was originally purchased for, and how many vacation weeks are still available. Furthermore, this would be an ideal time to jot down any other unpaid fees or financial responsibilities that may exist because of your timeshare purchase. After the form has been completed and submitted, you should receive a confirmation email shortly.
Step 2 is the account review with a designated Account Director. A member of their team will contact the owner to assist them in determining if Wesley Financial Group is the appropriate fit for them. WFG claims that it doesn’t take on just anybody. In fact, according to the firm, around forty percent of those who apply don’t make it past the consultation phase! But what they leave out is whether it’s the business or the owner who makes that decision.
Once they’ve gathered all of the necessary information, they’ll go through their account and devise a plan to get out of their timeshare contract without paying anything. The situation of the customers who make it past the Account Review phase is handed over to the Company’s Resolution Department if they are timeshare owners. If the client is in need of financial assistance, they will be transferred to one of their “cancellation experts,” who will work with them to cancel and repay any timeshare. A settlement is then negotiated, and they get to work on the best method forward. They promise that everything possible is done to speed up the process and help customers get out of unwanted timeshares as quickly as feasible.
The Resolution Department of Wesley Financial Group isn’t very open about how they handle things or how their process works, at least in terms of online transparency. We understand that Wesley Financial Group does not provide an escrow payment alternative but instead offers a written 100 percent Money-Back Guarantee. This implies that you must pay them upfront rather than receiving money after they have completed the work. Customers might be put off by this method if you don’t provide anything to show for your money until Wesley Financial Group has terminated your contract.
Compared to Wesley Financial, timeshare exit companies that don’t involve legal counsel can take longer, but these methods also come with the increased risk of not being as reputable. A safer option would be a company that works alongside attorneys and offer escrow services.
Offers Free Consultation
Wesley Financial Group offers a free consultation so the company can look at your situation and see if you qualify for their services.
A greedy exit company would take on any case that came their way and try to charge up-front without knowing the situation. We admire WFG’s effort here to evaluate each case carefully. This also demonstrates how selective WFG is with its customers.
Offers a 100% Money-Back Guarantee
As our team continued to review the company’s website, we noticed in big, bold letters “Guaranteed Timeshare Cancellation.” This statement led our team to find that Wesley Financial Group offers a 100% Guarantee or your money back. This means that if they can’t cancel your timeshare, you get a full refund.
Not every company in the industry will give you your money back if they fail to deliver on their promise. Wesley Financial Group seems confident in its ability to cancel contracts and is willing to put its money where its mouth is. And from what we’ve seen on their marketing expenses, WFG seems very capable of funding its money-back guarantee.
Although we would have preferred if the company offered Escrow, the 100% Money-Back Guarantee can be advantageous if the company you’re thinking of hiring has been successful in the cancellation industry. A reputable company will have secured financial assets to ensure its clients receive a refund. This could be a cheaper alternative since you typically have to pay an additional fee for the Escrow payment option.
But we cannot deny that paying up-front fees is risky. We understand that most of the timeshare exit companies in the industry charge an upfront fee. This is to ensure that they are being compensated for the work they will put in to cancel your contract. And we know that Wesley Financial Group is no different as they also charge an upfront fee.
Our team’s concern is the #1 leading cause of a timeshare exit scam is paying thousands of dollars up-front before your timeshare has been cancelled. If a company is legitimate, it shouldn’t have any trouble securing the funds needed to cancel your timeshare through an escrow company. Some companies, such as Wesley Financial Group, will claim that using an escrow company will delay the process. We believe this is an excuse to not use one. A reputable exit company should be able to work around this obstacle.
Wesley Financial Group Maintenance Fee Calculator
Wesley Financial Group has a “maintenance fee calculator” so owners can break down inflated maintenance costs. We admire WFG here for providing knowledge of how maintenance fees tend to increase because the truth is, the timeshare’s sales representatives probably didn’t do a great job at explaining this when you signed the contract. Any exit company that makes an effort to provide public knowledge is generally a good sign that they are reputable.
The calculator can help you see how much you’re actually paying for your timeshare. We like this because it allows customers to see if they’re getting what they paid for. Wesley Financial Group is one of the few companies we’ve seen with this type of feature on its website
Company Backed by CEO
Another point that stood out to our team is the emphasis Wesley Financial Group puts on its CEO – Chuck McDowell. According to WFG, Chuck fights for the consumer. A company having the full support of its CEO is an excellent sign that they are reputable because it demonstrates the CEO is willing to put their reputation on the line for the company.
On the company’s website, you can find a picture and a short bio of Chuck McDowell. He is also very active on social media, which is another great way to see if a company is reputable. A CEO that is transparent and willing to communicate with their customers is always a good sign.
Wesley Financial Group Video Testimonials
WFG has video testimonials of past customers’ experiences with the company. We admire Wesley here because they add evidence to their success in the cancelation industry by receiving endorsements from 10 different well-respected business accreditors. In addition, the company does well in providing real authentic feedback through their video testimonials as opposed to written reviews.
In these video testimonials, you’ll hear from some of their past clients share their experiences about working with Wesley Financial Group.
We love the video testimonials on this page because they appear to be more genuine. They aid in the creation of trust by displaying that actual people were successful with their service. It gives prospective clients peace of mind that if they go through the process of canceling a timeshare with Wesley Financial Group, they will receive a similar result. It also demonstrates how customers were treated and how the team at Wesley Financial Group assisted them in resolving their difficulties.
Wesley Financial Group also has a dedicated page for Trustpilot ratings and reviews. By displaying reviews from multiple platforms, you create a more authentic picture which can in turn lead to increased trust from potential customers. Overall, both the reviews and video testimonials show the high level of satisfaction that people have with Wesley Financial Group’s services.
Wesley Financial Group Does Not Use Attorneys
We found out that Wesley does not employ attorneys or hire them in their cancellation procedure. They send letters on your behalf to bargain with your developer in order to have the contract cancelled.
When you hire Wesley Financial Group to work for you, they do not have any fiduciary obligations to your developer, as they are not acting as your agent but rather as a third-party consultant who connects all communications with you on behalf of both you and the developer. You are entrusting them and giving them power of attorney to cancel contracts by hiring Wesley Financial Group, yet without the Attorney part?
Many individuals have been tricked by scams in the timeshare industry, BUT that does not mean Wesley Financial Group partakes in such illegal activity. If you are able to cancel your current contract without having to pay an attorney, then that’s wonderful! This can be a more economical option for those who are struggling to make ends meet. When you’re looking for a company to help you with your timeshare cancellation, remember that each one operates differently. Research various businesses thoroughly so that you can identify which will serve you best.
With that in mind, not many individuals are not prepared to pay thousands of dollars up-front for a firm to merely write “letters on their behalf.” It appears strange that a business could represent you in court by writing a letter without the assistance of an experienced lawyer to assist them. This may be true for some contracts, but many are quite complicated and non-negotiable in nature. With the aid of an experienced attorney, you can be certain that you’re receiving the greatest bargain while also safeguarding yourself against future liability caused by any flaws in your timeshare contract.
If you’re thinking of WFG, we recommend that you continue reading our Wesley Financial Group review. To see whether Wesley Financial Group is the right exit firm for you, start a live chat and fill out the free form on the right.
What Disqualifies you from Working with WFG?
- Do not take on travel clubs. Strictly timeshares.
- Cannot take on timeshares that were purchased through a resale market.
- Timeshares inherited from a family member or friend do not qualify as well.
Our team believes the most legitimate way to get rid of your timeshare is through a timeshare attorney. They add an extra layer of protection while you try to cancel your “legally binding” timeshare contract. Contact our team if you have questions or concerns before working with any exit companies who do not utilize attorneys so we can help you get the matter clarified.