Wesley Financial Group

Wesley Financial Group

Rated 4 out of 5
Overall Score

Wesley Financial Group

Did you know that the moment you attend a timeshare sales presentation, there’s a twenty percent chance you sign up? And if you’re continuously refusing the sales rep, your chances of buying are even higher.

It’s a numbers game for most sales reps. They must meet a quota! In other words, they’ll do anything in their power to lure you in. This is why so many people are promised lower room rates or even expensive gifts just for attending their “90min” sales presentation. That’s all these professionals need to make a sale. And time after time, their techniques have proven to prevail. But why is it that you can never cancel these agreements that are based on such deceptive sales tactics?

Wesley Financial Group says they can get the job done. But they’ve had their fair share of online complaints as well. So, can you trust them? Can you trust anyone in the timeshare industry? You’ve come to the right place if you’re searching for a fair and honest review of Wesley Financial Group. Our team has compiled an extensive review of WFG and has laid out all the pros and cons associated with the company. Our goal is to shed some light on just who is Wesley Financial Group and how they operate. Now let’s dig into the company’s specifics and determine if they’re the right exit company for you.

Who is Wesley Financial Group?

Wesley Financial Group LLC, which also operates as “timesharecancellations.com” and “icanceltimeshares.com,” is one the largest and firmly established exit companies in the cancellation industry.

Located in Franklin, Tennessee, the company was established in 2012 and has additional offices in Nashville, Tennessee, and Las Vegas. Since its establishment, WFG has managed to become one of the biggest exit companies in the industry.

Over 300 employees were confirmed to work for WFG in 2020. Wesley has assisted more than 20,000 timeshare owners with their timeshare issues. But they have also accumulated several negative reviews and complaints from those very timeshare owners.

Wesley Financial Group Suspension

Update February 2022: Wesley Financial Group has fixed the suspension with the BBB but is still not accredited by the Better Business Bureau. We will update this section when the BBB has fully accredited the company

Suspension: On 10/01/2019, this company’s BBB Accreditation was suspended due to engaging in activities reflecting poorly on the BBB or its members. The BBB’s Board of Directors will review this matter at its next meeting.


Wesley Financial Group Reviews

If you’ve seen one of Wesley’s commercials, you’ve probably seen them boast about how they employ over 300+ people and have helped over 12,000+ timeshare owners.

It’s no question Wesley Financial Group has scaled up significantly since its establishment as an exit company, but what our team found even more impressive was its ability to maintain such a strong positive presence in the cancellation industry.

Wesley Financial Group’s Website

Whether you search Wesley Financial Group, “icanceltimeshares.com,” or “timesharecancellations.com,” you’ll end up at the same place. The first thing our team noticed was their homepage containing the company’s credentials and a free consultation to speak with the company.

Offers Free Consultation

Wesley Financial Group offers a free consultation so the company can look at your situation and see if you qualify for their services.

A greedy exit company would take on any case that came their way and try to charge up-front without knowing the situation. We admire WFG’s effort here to evaluate each case carefully. This also demonstrates how selective WFG is with its customers.

Offers a 100% Money-Back Guarantee

As our team continued to review the company’s website, we noticed in big, bold letters “Guaranteed Timeshare Cancellation.” This statement led our team to find that Wesley Financial Group offers a 100% Guarantee or your Money-Back.

No Escrow

Although we would have preferred if the company offered Escrow, the 100% Money-Back Guarantee can be advantageous if the company you’re thinking of hiring has a strong positive presence in the cancellation industry. A reputable company will have secured financial assets to ensure their clients receive a refund. This could be a cheaper alternative since you typically have to pay an additional fee for the Escrow payment option.

Wesley Financial Group Tools Page

Wesley Financial Group also has a “Tools” page where they break down inflated maintenance costs. We admire WFG here for providing knowledge of how maintenance fees tend to increase because the truth is, the timeshare’s sales representatives probably didn’t do a great job at explaining this when you signed the contract. Any exit company that makes an effort to provide public knowledge is generally a good sign that they are reputable.

Company Backed by CEO

Another point that stood out to our team is the emphasis Wesley Financial Group puts on its CEO – Chuck McDowell. According to WFG, Chuck fights for the consumer. A company having the full support of its CEO is an excellent sign that they are reputable because it demonstrates they’re willing to put their reputation on the line for the company.

Another point that stood out to our team is how the company doesn’t accept every case. The company is very selective about who they take, which is a good sign that they aren’t just greedy salesmen.

Wesley Financial Group Video Testimonials

WFG has video testimonials of past customers’ experiences with the company. We admire Wesley here because they add evidence to their success in the cancelation industry by receiving endorsements from 10 different well-respected business accreditors. In addition, the company does well in providing real authentic feedback through their video testimonials as opposed to written reviews.

Vague Cancellation Process, No Attorneys.

As we scrolled through the Wesley Financial Group’s website, we noticed their exit methods aren’t listed online. We could not confirm if the company uses attorneys during the cancellation process, but we learned that they send out cancellation letters on behalf of their clients. We came across a “Blog” post where Wesley Financial Group mentions a couple of different ways you can exit your timeshare without involving a timeshare attorney.

What Disqualifies you from Working with WFG?

  • Do not take on travel clubs. Strictly timeshares.
  • Cannot take on timeshares that were purchased through a resale market.
  • Timeshares inherited from a family member or friend do not qualify as well.

Our team believes the most legitimate way to get rid of your timeshare is through a timeshare attorney. They add an extra layer of protection while you try to cancel your “legally binding” timeshare contract. Contact our team if you have questions or concerns before working with any exit companies who do not utilize attorneys so we can help you get the matter clarified.

Cost & Fees

Wesley Financial Group Fees

If you’re searching for how much these services will cost you, you’re off to a great start! Online reviews are a great source of information that can give you an idea of how much your timeshare cancellation will cost you.

There is no information on Wesley Financial Group fees online like most exit companies. This is common due to the variety of resorts and agreements that exist. The exit company will need to evaluate your situation first before they can give you a price on how much this is all going to cost. Some timeshares are simpler to cancel than others. If you still owe a mortgage balance, this can drive your exit costs up compared to paying in full.

After reading numerous consumer reviews, we determined Wesley Financial Group’s fees can run anywhere between $4,000 and $10,000. Their prices are relatively similar to those of their competitors in the timeshare exit industry. And they offer a 100% Money-Back Guarantee on top of that. But, past complaints have revealed this guarantee isn’t bulletproof.

Wesley Financial Group also has a high rating with Dun & Bradstreet. But Dun & Bradstreet rates the financial health of companies all over the world. A high rating with D&B means the company has sufficient funds to honor their Money-Back Guarantee but doesn’t mean that they will actually refund you.


Wesley Financial Group Ratings


Update May 2022: Wesley Financial Group’s BBB page has an “A+” rating and a 4.79/5-star rating out of 921 reviews.

In November 2019, the company’s image was slightly tainted after its BBB accreditation was revoked due to not upholding Better Business Bureau standards. This suspension has been revoked, but they are still not accredited.

Aside from the BBB, the company also has a 4.8/5-star rating out of 934 reviews on Trustpilot. And a 4.6/5 – star rating out 573 Google reviews.

The company has a strong positive presence on all platforms. Many online Wesley Financial Group reviews from past clients reveal that the company honors its 100% Money-Back Guarantee. This stood out to our team since not every exit company can do this.

We ideally want our clients to pay no up-front fees because we understand timeshares can be expensive. However, we did not find any known Wesley Financial Group scam after careful review. We found a few customer reviews on the Wesley Financial Group BBB page that claimed to have not received their refund.

WFG also has 11 reviews on Yelp with a 2.5/5-star rating. This was disturbing for our team.

Every now and then, you’ll receive a few bad reviews. It’s challenging and not credible for a business to have 100% positive reviews. But we don’t understand why some reviews speak highly of WFG but rate them 0 stars? Maybe they forgot to input their rating? Or was this a failed attempt by Wesley to boost their ratings? We’ll let you be the judge.

Wesley Financial Group Lawsuit

Wyndham Destinations sued Wesley Financial Group, its sister company Wesley Credit Repair and owner Chuck McDowell on January 31, 2022. This was regarding alleged violations of the Lanham Act.

Shutts & Bowen accuses Wesley Financial Group of falsely advertising services to timeshare owners that claim to aid in the ‘cancellation’ of existing timeshare contracts. The case is 6:21-cv-02106, Wyndham Vacation Resorts, Inc. et al v. Wesley Financial Group, LLC et al.

According to another lawsuit filed by Diamond Resorts, Wesley Financial Group was suspected of not helping the very same timeshare owners it claims to protect. According to Diamond, Wesley drove timeshare owners into financial jeopardy and foreclosure.

CEO – Chuck McDowell had something else to say about the matter.

He mentioned how Diamond is singling him out instead of the company and that Diamond is using his past financial struggles as tactics to make him look like he’s not trustworthy. Diamond is currently on a legal campaign to expose “all timeshares exit companies.” So, Wesley is not the only exit company on their hit list.

On March 2, 2021, Wesley Financial Group was associated with another lawsuit vs. Westgate Resorts. Westgate authenticates that Wesley’s certifications are bogus and says, “Wesley doesn’t have a legally cognizable procedure for truly accomplishing what Wesley ensures.” (M.D. Tenn. Deface. 2, 2021) Wesley searches for dismissal of Count III of the Amended Complaint about Injunctive Relief and Damages. This avows encroachment of the Tennessee Consumer Protection Act of 1977.

Whichever side you believe, we recommend you still reach out to us to help you determine the best exit company for you!

Final Thoughts


Who Owns Wesley Financial Group?

  • Wesley Financial Group, LLC is a private company owned by founder and CEO Chuck McDowell.

Where is Wesley Financial Group Located?

  • Wesley Financial Group is based in Franklin, Tenn. and has offices in Nashville, Tenn., and Las Vegas.

Wesley Financial Group Operating Days/Hours

  • Office hours are 9 a.m. to 5 p.m. Central time, though there are a few agents who will work up until 8 p.m.

What is the Contact Information for Wesley Financial Group?

  • Phone: 800-425-4081
  • Address: 9009 Carothers Parkway, Suite B337067, Franklin, TN 37067

Final Thoughts

The timeshare industry can sometimes be like searching for a grain of salt at the beach. It can be tough to find which exit company is reputable. Wesley Financial Group has a strong positive presence in terms of online reviews.

Our biggest concern was that the company does not offer an escrow option or use timeshare attorneys during the cancelation process. We only recommend exit companies with no up-front fees and offer an escrow option. Therefore, we cannot recommend Wesley Financial Group.

We encourage you to contact our team first if you have any questions or concerns. And if you need help determining which exit company is reputable, fill out the form on the right or contact us through Live Chat for a free personalized consultation. Learn how you can protect yourself from a timeshare exit scam!

Company Details

Time in Business
LAST UPDATED: May 20, 2022

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