Wesley Financial Group

Wesley Financial Group

Rated 2.5 out of 5
Overall Score

Wesley Financial Group

Did you know that the moment you attend a timeshare sales presentation, there’s a twenty percent chance you sign up? And if you’re continuously refusing the sales rep, your chances of buying are even higher.  And that’s according to the Federal Trade Commission. It’s a scary statistic, but it’s one that needs to be known. After all, if you’re attending a timeshare presentation, you’re likely considering purchasing a timeshare unit. So, before making any decisions, it’s important to do your research and understand what you’re getting yourself into.

It’s a numbers game for most sales reps. They must meet a quota! In other words, they’ll do anything in their power to lure you in. This is why so many people are promised lower room rates or even expensive gifts just for attending their “90min” sales presentation. That’s all these professionals need to make a sale. And time after time, their techniques have proven to prevail. But why is it that you can never cancel these agreements that are based on such deceptive sales tactics?

Wesley Financial Group says they can get the job done. But they’ve had their fair share of online complaints as well. So, can you trust them? Can you trust anyone in the timeshare industry? You’ve come to the right place if you’re searching for a fair and honest review of Wesley Financial Group. Our team has compiled an extensive review of WFG and has laid out all the pros and cons associated with the company. Our goal is to shed some light on just who is Wesley Financial Group and how they operate. Now let’s dig into the company’s specifics and determine if they’re the right exit company for you.

Who is Wesley Financial Group?

Wesley Financial Group LLC, which also operates as “timesharecancellations.com” and “icanceltimeshares.com,” is one the largest and firmly established exit companies in the cancellation industry.

Located in Franklin, Tennessee, the company was established in 2012 and has additional offices in Nashville, Tennessee, and Las Vegas. Since its establishment, WFG has managed to become one of the biggest exit companies in the industry. The company promises to help customers cancel their timeshare contracts and provide relief from stressful monthly payments. According to their website, Wesley Financial Group has a 100% success rate when it comes to cancelling timeshare contracts or your money back. Wesley Financial Group’s primary focus is to help customers cancel their timeshare contracts. The company employs a team of exit specialists who work together to achieve this goal.

Over 300 employees were confirmed to work for WFG in 2020. And the company states it has assisted more than 20,000 timeshare owners with their timeshare contracts. But they have also accumulated several negative reviews and complaints from those very timeshare owners. Let’s take a look at some of the pros and cons associated with Wesley Financial Group.

Wesley Financial Group Suspension

Update September 2022: Wesley Financial Group has fixed the suspension with the BBB but is still not accredited by the Better Business Bureau. We will update this section when the BBB has fully accredited the company.

Suspension: On 10/01/2019, this company’s BBB Accreditation was suspended due to engaging in activities reflecting poorly on the BBB or its members. The BBB’s Board of Directors will review this matter at its next meeting.


Wesley Financial Group Reviews

If you’ve seen one of Wesley’s commercials, you’ve probably seen them boast about how they employ over 300+ people and have helped over 20,000+ timeshare owners.

It’s no question Wesley Financial Group has scaled up significantly since its establishment as an exit company, but what our team found even more impressive was its ability to maintain such a strong positive presence in the cancellation industry. Even amidst its negative history with the Better Business Bureau. So how did Wesley accumulate so many positive reviews since those continuous months of complaints?

The answer is quite simple. Wesley Financial Group has a strong social media presence and takes its online reputation very seriously. The company has an entire team dedicated to responding to reviews, both positive and negative. In fact, they respond to every single review that’s left about their company, whether good or bad.

This is a great way to handle reviews and complaints because it shows that Wesley is willing to take responsibility for its actions and wants to make things right for its customers.

Wesley also encourages its customers to leave reviews on popular platforms like Google and Trustpilot. And they offer an incentive for doing so. Customers who leave a review are entered into a monthly drawing to win a $500 Visa gift card.

Although Wesley has had some issues with the Better Business Bureau in the past, it has managed to maintain an A+ rating.

But to become accredited by the BBB, businesses must adhere to a strict set of guidelines and principles. The BBB holds its members to a higher standard and expects them to resolve any customer complaints in a timely and satisfactory manner.

Wesley Financial Group has not yet met these standards, which is why its accreditation is currently suspended.

Wesley Financial Group’s Website

Whether you search Wesley Financial Group, “icanceltimeshares.com,” or “timesharecancellations.com,” you’ll end up at the same place: Wesley Financial Group’s Website.

The website of the Wesley Financial Group is attractive, and one feature that sticks out is the emphasis on its CEO. According to them, the CEO filed a lawsuit against Wyndham. If you’re unfamiliar with the term, Wyndham is a major timeshare developer.

Upon further research, we discovered that their CEO, Chuck McDowell, won the lawsuit due to a lack of trade secrets disclosure. The website also frequently highlights how Chuck always strives to fight for the customer- which is excellent news if you’re considering using this company. Moreover, the website looks trustworthy and polished; it’s painless to navigate as well. Wesley Financial Group guarantees satisfaction by resolving your timeshare issue and saving you from pricey legal expenses.

Our team’s first impression was their website, which included the company’s credentials and a free consultation form to contact them. You will be contacted by an agent at Wesley Financial Group who will walk you through the procedure and assist you in determining whether or not you are suitable for their services. This is a good start since you may speak with someone right away and learn more about the firm.

To start, potential clients fill out a form with basic contact information. They will ask questions to help them analyze your situation and determine if you’re eligible for their services, such as how much you paid initially for your timeshare, how much money you still owe on the timeshare, and how much vacation time you have left to use from your ownership. If qualified, they will reach out to discuss the next steps.

Clicking on the “Our Process” page takes you to an overview of how Wesley’s process works. Although it provides a general understanding, there are few details included about what exactly happens during each step. From what we could gather, step one is the free consultation. Next, they analyze your situation and begin negotiating with the developers. The final step is permanently cancelling your timeshare contract.


There are a lot of steps in this approach, and we’d have liked to know more about how they work and what you can expect throughout the process. Furthermore, I would have preferred a more thorough description of why someone would utilize this approach rather than going through the courts/lawsuits and incurring significant expenses. Still, our team was able to collect whatever information we could and break it down below.

How Does Wesley Financial Group Work?

The processing period for Wesley Financial Group is generally about 6-18 months to cancel your timeshare agreement. It also varies depending on the timeshare developer. In rare cases, it might take longer than 18 months, so be sure to provide accurate information during your consultation.

If you’re a timeshare owner interested in getting help, the process begins when you fill out WFG’s free consultation form. The form includes sections for your contact information, as well as space to write down your timeshare developer and their location. It’s important to be accurate about your developer here, as it will affect how quickly we can offer assistance.

In the next step, you will need to write how much debt is left on your timeshare, what amount it was originally purchased for, and how many vacation weeks are still available. Furthermore, this would be an ideal time to jot down any other unpaid fees or financial responsibilities that may exist because of your timeshare purchase. After the form has been completed and submitted, you should receive a confirmation email shortly.

Step 2 is the account review with a designated Account Director. A member of their team will contact the owner to assist them in determining if Wesley Financial Group is the appropriate fit for them. WFG claims that it doesn’t take on just anybody. In fact, according to the firm, around forty percent of those who apply don’t make it past the consultation phase! But what they leave out is whether it’s the business or the owner who makes that decision.

Once they’ve gathered all of the necessary information, they’ll go through their account and devise a plan to get out of their timeshare contract without paying anything. The situation of the customers who make it past the Account Review phase is handed over to the Company’s Resolution Department if they are timeshare owners. If the client is in need of financial assistance, they will be transferred to one of their “cancellation experts,” who will work with them to cancel and repay any timeshare. A settlement is then negotiated, and they get to work on the best method forward. They promise that everything possible is done to speed up the process and help customers get out of unwanted timeshares as quickly as feasible.

The Resolution Department of Wesley Financial Group isn’t very open about how they handle things or how their process works, at least in terms of online transparency. We understand that Wesley Financial Group does not provide an escrow payment alternative but instead offers a written 100 percent Money-Back Guarantee. This implies that you must pay them upfront rather than receiving money after they have completed the work. Customers might be put off by this method if you don’t provide anything to show for your money until Wesley Financial Group has terminated your contract.

Compared to Wesley Financial, timeshare exit companies that don’t involve legal counsel can take longer, but these methods also come with the increased risk of not being as reputable. A safer option would be a company that works alongside attorneys and offer escrow services.

Offers Free Consultation

Wesley Financial Group offers a free consultation so the company can look at your situation and see if you qualify for their services.

A greedy exit company would take on any case that came their way and try to charge up-front without knowing the situation. We admire WFG’s effort here to evaluate each case carefully. This also demonstrates how selective WFG is with its customers.

Offers a 100% Money-Back Guarantee

As our team continued to review the company’s website, we noticed in big, bold letters “Guaranteed Timeshare Cancellation.” This statement led our team to find that Wesley Financial Group offers a 100% Guarantee or your money back. This means that if they can’t cancel your timeshare, you get a full refund.

Not every company in the industry will give you your money back if they fail to deliver on their promise. Wesley Financial Group seems confident in its ability to cancel contracts and is willing to put its money where its mouth is. And from what we’ve seen on their marketing expenses, WFG seems very capable of funding its money-back guarantee.

No Escrow

Although we would have preferred if the company offered Escrow, the 100% Money-Back Guarantee can be advantageous if the company you’re thinking of hiring has been successful in the cancellation industry. A reputable company will have secured financial assets to ensure its clients receive a refund. This could be a cheaper alternative since you typically have to pay an additional fee for the Escrow payment option.

But we cannot deny that paying up-front fees is risky. We understand that most of the timeshare exit companies in the industry charge an upfront fee. This is to ensure that they are being compensated for the work they will put in to cancel your contract. And we know that Wesley Financial Group is no different as they also charge an upfront fee.

Our team’s concern is the #1 leading cause of a timeshare exit scam is paying thousands of dollars up-front before your timeshare has been cancelled. If a company is legitimate, it shouldn’t have any trouble securing the funds needed to cancel your timeshare through an escrow company. Some companies, such as Wesley Financial Group, will claim that using an escrow company will delay the process. We believe this is an excuse to not use one. A reputable exit company should be able to work around this obstacle.

Wesley Financial Group Maintenance Fee Calculator

Wesley Financial Group has a “maintenance fee calculator” so owners can break down inflated maintenance costs. We admire WFG here for providing knowledge of how maintenance fees tend to increase because the truth is, the timeshare’s sales representatives probably didn’t do a great job at explaining this when you signed the contract. Any exit company that makes an effort to provide public knowledge is generally a good sign that they are reputable.

The calculator can help you see how much you’re actually paying for your timeshare. We like this because it allows customers to see if they’re getting what they paid for. Wesley Financial Group is one of the few companies we’ve seen with this type of feature on its website

Company Backed by CEO

Another point that stood out to our team is the emphasis Wesley Financial Group puts on its CEO – Chuck McDowell. According to WFG, Chuck fights for the consumer. A company having the full support of its CEO is an excellent sign that they are reputable because it demonstrates the CEO is willing to put their reputation on the line for the company.

On the company’s website, you can find a picture and a short bio of Chuck McDowell. He is also very active on social media, which is another great way to see if a company is reputable. A CEO that is transparent and willing to communicate with their customers is always a good sign.

Wesley Financial Group Video Testimonials

WFG has video testimonials of past customers’ experiences with the company. We admire Wesley here because they add evidence to their success in the cancelation industry by receiving endorsements from 10 different well-respected business accreditors. In addition, the company does well in providing real authentic feedback through their video testimonials as opposed to written reviews.

In these video testimonials, you’ll hear from some of their past clients share their experiences about working with Wesley Financial Group.

We love the video testimonials on this page because they appear to be more genuine. They aid in the creation of trust by displaying that actual people were successful with their service. It gives prospective clients peace of mind that if they go through the process of canceling a timeshare with Wesley Financial Group, they will receive a similar result. It also demonstrates how customers were treated and how the team at Wesley Financial Group assisted them in resolving their difficulties.

Wesley Financial Group also has a dedicated page for Trustpilot ratings and reviews. By displaying reviews from multiple platforms, you create a more authentic picture which can in turn lead to increased trust from potential customers. Overall, both the reviews and video testimonials show the high level of satisfaction that people have with Wesley Financial Group’s services.

Wesley Financial Group Does Not Use Attorneys

We found out that Wesley does not employ attorneys or hire them in their cancellation procedure. They send letters on your behalf to bargain with your developer in order to have the contract cancelled.

When you hire Wesley Financial Group to work for you, they do not have any fiduciary obligations to your developer, as they are not acting as your agent but rather as a third-party consultant who connects all communications with you on behalf of both you and the developer. You are entrusting them and giving them power of attorney to cancel contracts by hiring Wesley Financial Group, yet without the Attorney part?

Many individuals have been tricked by scams in the timeshare industry, BUT that does not mean Wesley Financial Group partakes in such illegal activity. If you are able to cancel your current contract without having to pay an attorney, then that’s wonderful! This can be a more economical option for those who are struggling to make ends meet. When you’re looking for a company to help you with your timeshare cancellation, remember that each one operates differently. Research various businesses thoroughly so that you can identify which will serve you best.

With that in mind, not many individuals are not prepared to pay thousands of dollars up-front for a firm to merely write “letters on their behalf.” It appears strange that a business could represent you in court by writing a letter without the assistance of an experienced lawyer to assist them. This may be true for some contracts, but many are quite complicated and non-negotiable in nature. With the aid of an experienced attorney, you can be certain that you’re receiving the greatest bargain while also safeguarding yourself against future liability caused by any flaws in your timeshare contract.

If you’re thinking of WFG, we recommend that you continue reading our Wesley Financial Group review. To see whether Wesley Financial Group is the right exit firm for you, start a live chat and fill out the free form on the right.

What Disqualifies you from Working with WFG?

  • Do not take on travel clubs. Strictly timeshares.
  • Cannot take on timeshares that were purchased through a resale market.
  • Timeshares inherited from a family member or friend do not qualify as well.

Our team believes the most legitimate way to get rid of your timeshare is through a timeshare attorney. They add an extra layer of protection while you try to cancel your “legally binding” timeshare contract. Contact our team if you have questions or concerns before working with any exit companies who do not utilize attorneys so we can help you get the matter clarified.

Cost & Fees

Wesley Financial Group Fees

If you’re searching for how much these services will cost you, you’re off to a great start! Online reviews are a great source of information that can give you an idea of how much your timeshare cancellation will cost you.

There is no information on Wesley Financial Group fees online like most exit companies. This is common due to the variety of resorts and agreements that exist. The exit company will need to evaluate your situation first before they can give you a price on how much this is all going to cost. Some timeshares are simpler to cancel than others. If you still owe a mortgage balance, this can drive your exit costs up compared to paying in full.

Timeshare exit companies will typically charge less for a timeshare that is paid in full. However, the fee can vary depending on what type of ownership you have—deeded property, points-based ownership, or fractional ownership. Even within the same developer, fees can differ based on the type of ownership. Be aware that you may have to pay additional fees, which will be based on the process needed for your case. These might include court costs, title searches, and notary services. Make sure to ask the company how much their total bill will be from the start so that there are no surprises later on.

After reading numerous consumer reviews, we determined Wesley Financial Group’s fees can run anywhere between $4,000 and $10,000. Their prices are relatively similar to those of their competitors in the timeshare exit industry. And they offer a 100% Money-Back Guarantee on top of that. But, past complaints have revealed this guarantee isn’t bulletproof.

Wesley Financial Group also has a high rating with Dun & Bradstreet. But Dun & Bradstreet rates the financial health of companies all over the world. A high rating with D&B means the company has sufficient funds to honor their Money-Back Guarantee but doesn’t mean that they will actually refund you.


Wesley Financial Group Ratings


Update September 2022: Wesley Financial Group’s BBB page has an “A+” rating and a 4.76/5-star rating out of 901 reviews.

In November 2019, the company’s image was slightly tainted after its BBB accreditation was revoked due to not upholding Better Business Bureau standards. This suspension has been revoked, but they are still not accredited.

Aside from the BBB, the company also has a 4.8/5-star rating out of 984 reviews on Trustpilot. And a 4.5/5 – star rating out of 640 Google reviews.

The company has a strong positive presence on all platforms. Many online Wesley Financial Group reviews from past clients reveal that the company honors its 100% Money-Back Guarantee. This stood out to our team since not every exit company can do this.

We ideally want our clients to pay no up-front fees because we understand timeshares can be expensive. However, we did not find any known Wesley Financial Group scam after careful review. We found a few customer reviews on the Wesley Financial Group BBB page that claimed to have not received their refund.

WFG also has 9 reviews on Yelp with a 2/5-star rating. This was disturbing for our team.

Every now and then, you’ll receive a few bad reviews. It’s challenging and not credible for a business to have 100% positive reviews. But we don’t understand why some reviews speak highly of WFG but rate them 0 stars? Maybe they forgot to input their rating? Or was this a failed attempt by Wesley to boost their ratings? We’ll let you be the judge.

Wesley Financial Group Lawsuit

Wyndham Destinations sued Wesley Financial Group, its sister company Wesley Credit Repair and owner Chuck McDowell on January 31, 2022. This was regarding alleged violations of the Lanham Act.

Shutts & Bowen accuses Wesley Financial Group of falsely advertising services to timeshare owners that claim to aid in the ‘cancellation’ of existing timeshare contracts. The case is 6:21-cv-02106, Wyndham Vacation Resorts, Inc. et al v. Wesley Financial Group, LLC et al.

According to another lawsuit filed by Diamond Resorts, Wesley Financial Group was suspected of not helping the very same timeshare owners it claims to protect. According to Diamond, Wesley drove timeshare owners into financial jeopardy and foreclosure.

CEO – Chuck McDowell had something else to say about the matter.

He mentioned how Diamond is singling him out instead of the company and that Diamond is using his past financial struggles as tactics to make him look like he’s not trustworthy. Diamond is currently on a legal campaign to expose “all timeshares exit companies.” So, Wesley is not the only exit company on their hit list.

On March 2, 2021, Wesley Financial Group was associated with another lawsuit vs. Westgate Resorts. Westgate authenticates that Wesley’s certifications are bogus and says, “Wesley doesn’t have a legally cognizable procedure for truly accomplishing what Wesley ensures.” (M.D. Tenn. Deface. 2, 2021) Wesley searches for dismissal of Count III of the Amended Complaint about Injunctive Relief and Damages. This avows encroachment of the Tennessee Consumer Protection Act of 1977.

On a recent episode of the Dave Ramsey Show, aired on May 20, 2021, Dave mentioned how Diamond Resorts might be going after lawyers that protect consumers. According to Dave, this could be because they’re trying to run their competition out of business! While this theory is just speculation at this point, if Diamond Resorts did win all of its lawsuits, it could eliminate other companies in the space and monopolize the industry.

While it may at first appear that Diamond Resorts is working to eliminate the competition, we should not assume they are not also trying to protect their owners from scam timeshare exit companies. We can only hope this case goes to trial so we might learn how these large corporations do business and see more transparency in the process.

Whichever side you believe, we recommend you still reach out to us to help you determine the best exit company for you!

Final Thoughts

Is Wesley Financial Group Legit?

With over 30,000 timeshare terminations and $450,000,000 in eliminated timeshare mortgage debt, Wesley Financial Group has a proven track record of helping individuals break free from their timeshares. They even offer a 100% money-back guarantee and a free timeshare exit info kit.

But is Wesley Financial Group really legit? While some legal challenges and high fees have been associated with the company, these don’t negate the fact that they have helped thousands of people get rid of their timeshares. Their personalized customer care and helpful resources like FAQs and horror stories make the process as transparent as possible.

Wesley Financial Group Free Consultation

If you’re considering using Wesley Financial Group for a timeshare cancellation, you may wonder what to expect during a free consultation. In a free consultation, you’ll have the opportunity to speak with a representative from Wesley Financial Group and discuss your timeshare situation. Here’s what you can expect and what you should ask during your consultation:

What to Expect:

During the consultation, the representative will ask you questions about your timeshare contract and your reasons for wanting to terminate it. They will also explain the timeshare cancellation process and the fees associated with their services. Additionally, you’ll have the chance to ask any questions you may have about Wesley Financial Group or the timeshare cancellation process.

What to Ask:

It’s important to come prepared with questions to ask during the consultation. Some questions you may want to ask to include the following:

  • What is the success rate of Wesley Financial Group in canceling timeshares?
  • What is the timeframe for canceling a timeshare?
  • What are the fees associated with the cancellation process?
  • Are there any risks or drawbacks to using Wesley Financial Group for timeshare cancellation?
  • How does the 100% money-back guarantee work?

A free consultation with Wesley Financial Group can provide valuable insight into the timeshare cancellation process and whether their services suit you. By asking the right questions and being prepared, you can make an informed decision about your timeshare situation. We can help prepare you on what to ask and how to avoid being overcharged.

Wesley Financial Group Success Rate: Fact or Fiction?

Wesley Financial Group is a timeshare exit company that claims to have a high success rate in canceling timeshare contracts. But is this success rate fact or fiction?

According to Wesley Financial Group’s website, they have helped cancel over 30,000 timeshares, eliminating over $450,000,000 in timeshare mortgage debt. These numbers suggest a high success rate in timeshare cancellation. Additionally, the company offers a 100% money-back guarantee for their services, indicating their confidence in successfully canceling timeshares.

However, it’s important to note that success rates can vary depending on the individual’s specific timeshare contract and situation. While Wesley Financial Group may have a high success rate overall, there’s no guarantee it can successfully cancel every single timeshare contract.

It’s also worth mentioning that Wesley Financial Group has faced legal challenges, including lawsuits and high fees. While these issues don’t necessarily mean that the company is not legitimate or that its success rate is not real, it’s important to research and understands the risks before engaging in its services.

Overall, Wesley Financial Group’s success rate appears based on real numbers and satisfied customer reviews. However, it’s important to approach any timeshare exit company with caution and thoroughly research their services before deciding. We can help by identifying your situation and recommending an ideal exit company for your situation.


Who Owns Wesley Financial Group?

  • Wesley Financial Group, LLC is a private company owned by founder and CEO Chuck McDowell.

Where is Wesley Financial Group Located?

  • Wesley Financial Group is based in Franklin, Tenn. and has offices in Nashville, Tenn., and Las Vegas.

Wesley Financial Group Operating Days/Hours

  • Office hours are 9 a.m. to 5 p.m. Central time, though there are a few agents who will work up until 8 p.m.

What is the Contact Information for Wesley Financial Group?

  • Address: 9009 Carothers Parkway, Franklin, TN 37067

Final Thoughts

The timeshare industry can sometimes be like searching for a grain of salt at the beach. It can be tough to find which exit company is reputable. Wesley Financial Group has a strong positive presence in terms of online reviews.

Our biggest concern was that the company does not offer an escrow option or use timeshare attorneys during the cancelation process. We only recommend exit companies with no up-front fees and offer an escrow option. Therefore, we cannot recommend Wesley Financial Group.

We encourage you to contact our team first if you have any questions or concerns. And if you need help determining which exit company is reputable, fill out the form on the right or contact us through Live Chat for a free personalized consultation. Learn how you can protect yourself from a timeshare exit scam!

Company Details

Time in Business
LAST UPDATED: September 19, 2023

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Rated 2.5 out of 5


Very good50%


Rated 1 out of 5
July 14, 2023

With all the bells and whistles, polished video of success story, totally disillusioned. We started the process in early 2022, paid our money, and basically at the end of the day, WE were required to send the emails, make the calls, etc. Not only that, but the advisor assigned us, writing inept (likely High School level), because I had to wordsmith everything. Not only that, she missed the BBB deadline!!! I know this, because I was the one to have to check it.

Save your money, write the BBB yourself, if you feel the need. But first write and work with the Timeshare people, and just pay the administrative fee.

So, not only could I have done with work COMPLETELY myself (oh, wait I did), and just paid the exit admin fee (which they said they would try to get us not to have to pay). They are literally no better than the Timeshare bate/switch. At least we expect that from the Timeshare people, but not “lawyers” — oh, wait… nevermind!

Matthew M

Thank You!

Rated 4 out of 5
February 9, 2021

Very helpful in making a tough situation better …. Thank You

Rob S.

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By providing my contact information and clicking ‘submit’, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. This may also include calls and text messages to my wireless telephone numbers. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. I understand that my permission described overrides my listing on any state or federal ‘Do Not Call’ list and any prior listing on the ‘Do Not Call’ lists of our partners. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com.

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