US Consumer Attorneys

US Consumer Attorneys

1
Rated 1 out of 5
1
Overall Score

US Consumer Attorneys

US Consumer Attorneys (USCA) is a timeshare exit company located in El Cajon, California. They’ve been in business since 2015, giving them just about 6 years in the timeshare cancellation industry.

The company runs many offices throughout the United States and Mexico. The timeshare offices of this company tell their clients they are a licensed law firm. The firm that uses attorneys to cancel your timeshare. If you’re looking for a fair and honest review of US Consumer Attorneys, look no further.

Our team has compiled an in-depth review filled with many pros and cons to give our readers better insight into how This exit company operates. We believe every timeshare owner should know a couple of tips before working with any exit company, initiate a live chat, or fill out our free consultation form to learn more.

Reviews

US Consumer Attorneys Reviews

US Consumer Attorneys reviews are very mixed. Some of the points mentioned in the US Consumer Attorneys reviews did not add up with what US Consumer Attorneys would advertise. As we clicked the link to their homepage, our team came across a very startling message:

US Consumer Attorneys

If they are no longer accepting clients, this is not a good sign, and unfortunately, it explains a lot from what our team read from many US Consumer Attorneys complaints. A reputable exit company would not shut its doors on timeshare owners who need assistance with canceling their timeshare. Even if they were too busy, a reputable exit company would coordinate with the customer to find a date where they would be available to accept their case. Unfortunately, this is a negative sign and confirms that some of the rather negative US Consumer Attorneys reviews may be true.

US Consumer Attorneys Lawsuit

If you googled ‘US Consumer Attorneys Lawsuit,’ you will find the company has already been involved in quite a few lawsuits. From Diamond Resorts v. US Consumer Attorneys to Wyndham v. US Consumer Attorneys, to lastly Westgate Resorts v. US Consumer Attorneys, it makes you question the company’s business practices.

Similar to the other two cases, Westgate timeshare resort properties accused owners Portner and Sussman of deceiving many timeshare owners of breaching their timeshare agreements illegally. To accomplish this, the company would advertise false statements about the resort on their company site to persuade owners to cancel their timeshare agreements. To learn more about this case, click here.

Cost & Fees

US Consumer Attorneys Cost & Fees​

Similar to their competitors, US Consumer Attorneys fees are not available online. The grounds of the cancellation industry are based on individualized consultations with each timeshare owner.

Each exit company takes into consideration the timeshare developer as well as the details in the timeshare contract. In other words, US Consumer Attorneys’ costs are not determined until after a consultation with one of their specialists.

This is normal. A standard range of exit costs can run from $3,000-$10,000, depending on your situation. One tip we do want to offer is to always negotiate for a better price. When an exit company mentions their “fees vary,” this is an opportunity for you to negotiate a lower fee. It doesn’t hurt to try, and it can only benefit you at the end of the day.

Ratings

US Consumer Attorneys Ratings

As of January 2021, the US Consumer Attorneys BBB page states the company has a “B” rating on the Better Business Bureau (BBB) with a 3.79/5-star rating out of 91 customer reviews. In the last 3 years, the company closed 70 complaints and 44 complaints in the previous 12 months. This is a red flag since it displays a pattern of complaints in the past couple of months.

US Consumer Attorneys did make an effort to resolve most of the complaints. However, the number of unresolved cases continues to grow. Many clients on the US Consumer Attorneys BBB page complain the company has not been responsive and have not cancelled their timeshares for over a few years now.

On their Yelp page, US Consumer Attorneys have 1.5/5-star reviews with only 4 reviews. And there is no US Consumer Attorneys Facebook page or Trustpilot profile. Our team does not recommend an exit company with such a negative presence in online reviews.

Below is a BBB complaint from a past client who never successfully cancelled their timeshare:

US Consumer Attorneys

Final Thoughts

Final Thoughts

Overall, US Consumer Attorneys have been accused of many timeshare exit scams with many negative online reviews. Numerous US Consumer Attorneys BBB complaints revealed how the company did not communicate during the cancellation process once they received up-front payment. As our team always says, communication is crucial when you are looking to cancel your timeshare contract. Wouldn’t you want to know what’s going on with your case? Our team does not recommend hiring US Consumer Attorneys to work on your case.

There are numerous timeshare scams every year. Contact our team so we can help you find and determine if a timeshare exit company is reputable. We recommend exit companies that offer escrow to eliminate any up-front fees. Fill out the form on the right or contact us through Live Chat for a free customized consultation. Learn more about how you can protect yourself against a timeshare exit scam!

Company Details

Time in Business
6
LAST UPDATED: August 27, 2021

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Our Mission

We are America’s #1 Timeshare Exit Resource. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. We review timeshare exit companies so owners can make an informed decision. 

User Reviews

Star Rating

1
Rated 1 out of 5

REVIEW BREAKDOWN

Excellent0%
Very good0%
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Poor0%
Terrible100%

NOTHING HAS BEEN DONE

Rated 1 out of 5
February 10, 2021

We signed up with US Consumer Attorney 2/8/2017 and paid in full $4900.00 with this law firm for help on fraudulent activity with our timeshare in Virginia Beach, VA. NOTHING has been done on our case save a couple of generic letters written to the resort on our behalf. According to contract, we were supposed to be kept in the loop every 90 days which has not happened. I have heard three times in total and the lawyers on my case have been switched twice with the last lawyer no longer active or at least the email is bouncing back now. I keep getting excuses that this is in progress and after seeing everything sent on my behalf, nothing was done on our file. Those generic letters are something I could have written and they did not hold up their end of the bargain as per contract.

James H

Still waiting....

Rated 1 out of 5
February 10, 2021

In March 2020 I paid $3000 to US Consumer Attorneys to cancel my vacation club membership with Inn Season Resorts. About 3 months later I called to check the status of my case and was told that the firm was working on it and I should call back in another 3 months. I did that and was told that Inn Season had not been responsive to their enquiries. On 10/27/2020 I wrote a letter to US Consumer Attorneys asking for a full refund if they are unable to cancel with Inn Season. There has been no reply.

Harold

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