US Consumer Attorneys

US Consumer Attorneys

1.0
Rated 1.0 out of 5
1.0
Overall Score

US Consumer Attorneys

US Consumer Attorneys (USCA) is a timeshare exit company located in El Cajon, California. They’ve been in business since 2015, giving them just about 6 years in the timeshare cancellation industry.

The company runs many offices throughout the United States and Mexico. The timeshare offices of this company tell their clients they are a licensed law firm. The firm that uses attorneys to cancel your timeshare. If you’re looking for a fair and honest review of US Consumer Attorneys, look no further.

Our team has compiled an in-depth review filled with many pros and cons to give our readers better insight into how This exit company operates. We believe every timeshare owner should know a couple of tips before working with any exit company, initiate a live chat, or fill out our free consultation form to learn more.

Reviews

US Consumer Attorneys Reviews

US Consumer Attorneys reviews are very mixed. Some of the points mentioned in the US Consumer Attorneys reviews did not add up with what US Consumer Attorneys would advertise. As we clicked the link to their homepage, our team came across a very startling message:

US Consumer Attorneys

If they are no longer accepting clients, this is not a good sign, and unfortunately, it explains a lot from what our team read from many US Consumer Attorneys complaints. A reputable exit company would not shut its doors on timeshare owners who need assistance with canceling their timeshare. Even if they were too busy, a reputable exit company would coordinate with the customer to find a date where they would be available to accept their case. Unfortunately, this is a negative sign and confirms that some of the rather negative US Consumer Attorneys reviews may be true.

US Consumer Attorneys Lawsuit

If you googled ‘US Consumer Attorneys Lawsuit,’ you will find the company has already been involved in quite a few lawsuits. From Diamond Resorts v. US Consumer Attorneys to Wyndham v. US Consumer Attorneys, to lastly Westgate Resorts v. US Consumer Attorneys, it makes you question the company’s business practices.

Similar to the other two cases, Westgate timeshare resort properties accused owners Portner and Sussman of deceiving many timeshare owners of breaching their timeshare agreements illegally. To accomplish this, the company would advertise false statements about the resort on their company site to persuade owners to cancel their timeshare agreements. To learn more about this case, click here.

Cost & Fees

US Consumer Attorneys Cost & Fees​

Similar to their competitors, US Consumer Attorneys fees are not available online. The grounds of the cancellation industry are based on individualized consultations with each timeshare owner.

Each exit company takes into consideration the timeshare developer as well as the details in the timeshare contract. In other words, US Consumer Attorneys’ costs are not determined until after a consultation with one of their specialists.

This is normal. A standard range of exit costs can run from $3,000-$10,000, depending on your situation. One tip we do want to offer is to always negotiate for a better price. When an exit company mentions their “fees vary,” this is an opportunity for you to negotiate a lower fee. It doesn’t hurt to try, and it can only benefit you at the end of the day.

Ratings

US Consumer Attorneys Ratings

As of January 2021, the US Consumer Attorneys BBB page states the company has a “B” rating on the Better Business Bureau (BBB) with a 3.79/5-star rating out of 91 customer reviews. In the last 3 years, the company closed 70 complaints and 44 complaints in the previous 12 months. This is a red flag since it displays a pattern of complaints in the past couple of months.

US Consumer Attorneys did make an effort to resolve most of the complaints. However, the number of unresolved cases continues to grow. Many clients on the US Consumer Attorneys BBB page complain the company has not been responsive and have not cancelled their timeshares for over a few years now.

On their Yelp page, US Consumer Attorneys have 1.5/5-star reviews with only 4 reviews. And there is no US Consumer Attorneys Facebook page or Trustpilot profile. Our team does not recommend an exit company with such a negative presence in online reviews.

Below is a BBB complaint from a past client who never successfully cancelled their timeshare:

US Consumer Attorneys

Final Thoughts

Final Thoughts

Overall, US Consumer Attorneys have been accused of many timeshare exit scams with many negative online reviews. Numerous US Consumer Attorneys BBB complaints revealed how the company did not communicate during the cancellation process once they received up-front payment. As our team always says, communication is crucial when you are looking to cancel your timeshare contract. Wouldn’t you want to know what’s going on with your case? Our team does not recommend hiring US Consumer Attorneys to work on your case.

There are numerous timeshare scams every year. Contact our team so we can help you find and determine if a timeshare exit company is reputable. We recommend exit companies that offer escrow to eliminate any up-front fees. Fill out the form on the right or contact us through Live Chat for a free customized consultation. Learn more about how you can protect yourself against a timeshare exit scam!

Company Details

Time in Business
6
LAST UPDATED: February 3, 2024

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User Reviews

Star Rating

1.0
Rated 1.0 out of 5

REVIEW BREAKDOWN

Excellent0%
Very good0%
Average0%
Poor0%
Terrible100%

Mission Never Accomplished

Rated 1.0 out of 5
September 8, 2023

We trusted this organization to get us out of this Diamond Resorts Ocean Aire Virginia Beach VA with a written contract and a file number . We received a letter with a contract number, and file No. stating Mission Accomplished .The latter stated that we are most pleased to advise that the time share company that sold the timeshare to you may No longer pursue any claim for any monies you might have owed them or due to them. It further stated when our* law firm *was originally retained by you, we sent out a letter of representation to the timeshare company and further advised them that we were terminating on your behalf the membership interest you had in the timeshare and the reason therefore. In the time that has passed, the timeshare company became obligated to initiate a lawsuit or Arbitration against you having been notice by our firm that we had disavowed the timeshare. All the while the timeshare company was on notice that you were being represented by our *law firm* and that all demands’, If any were to be bought to our law firm’s attention . This company never completed the process and its is still in our record and has not been close out! We paid 14K to complete this process and it is still in the record ! Further has damaged our credit reporting record! I have forward this info to the Better Business Bureau and Consumer Protection Agency.

Mr. and Mrs. William Ellen Johnson

US Consumer Attorneys are HORRIBLE!!!

Rated 1.0 out of 5
May 30, 2023

We paid them over $5000 in July 2018, with the supposed guarantee that we get our money back if this is not resolved in one year. Fast forward to May 2019…they presented an option to facilitate the disposition of our timeshare (Holiday Inn) if we paid the maintenance fees through 2020. We declined the offer since US Consumer Attorneys did NOT get us out from under the timeshare. Haven’t heard from them since. Has anyone be able to get their money back from them?

Karen

Cancellation for Vacations Village at Williamsburg

Rated 1.0 out of 5
October 17, 2022

August 2017 I completed all paperwork and sent US consumers $4,600.00 to cancel my timeshare. Called several times and sent emails and all I heard was we are taking care of it. Well last week I get a statement from Vacation Village to pay $2,990.97 in assessments, taxes and fees from 2018 to 2022!! Stating that US Consumer Attorney’s is out of business!! Total Rip off and they should be ashamed scamming people of their hard earned money. I am a widow and it will be hard to deal with this!

CS

Diamond Resorts Timeshare complaints

Rated 1.0 out of 5
September 23, 2022

I listen to the snake oil salesman tell that I could stop paying my timeshare with Diamond Resort for $10,000, I spent every bit of money I had to get out of these two contracts I had due to deaths in the family illness and still no answers from them since 2019. I have called and they always tell the same dam sorry, we are working on them. The money must have been good to them, but their work has been sub par as a company, don’ t know how they are still practicing law, UNBELIVABLE

RC

U/S Consumer Attorneys

Rated 1.0 out of 5
July 21, 2022

I paid this company 6100 dollars in October 2017 to get me out of a time share with Wyndham. They spent 4 years in litigation and then told me that if I paid Wyndham 13,000 dollar I could get out of my time share. I rejected the offer and they were supposed to continue negotiating with Wyndham but I have not heard anything from them. This situation has knocked my credit score from 830 day down to the 600s.

John Sutton

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By providing my contact information and clicking ‘submit’, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. This may also include calls and text messages to my wireless telephone numbers. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. I understand that my permission described overrides my listing on any state or federal ‘Do Not Call’ list and any prior listing on the ‘Do Not Call’ lists of our partners. I acknowledge that this consent may only be revoked by email notification to info@www.timeshareexitadvice.com.
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We protect your data.