Timeshare Freedom Group is a timeshare exit company based out of Laguna Hills, California. Also known as Timeshare Freedom LLC, they are another exit company who claim they can help you eliminate your mortgage balance and maintenance fees that are associated with your timeshare.
The company has been in business for about ten years with several offices throughout the United States. Most are located in Southern California, but other locations include Arizona, Florida, Texas, and Virginia for timeshare owners who prefer to meet in person. From first glance the company seems very professional with a reputable exit service. But after further review, a couple things did stand out to our team.
On the homepage in clear bold letters, you’ll find Timeshare Freedom Group has been advertised on some of the biggest TV network platforms, along with a few big-name endorsements. Endorsements are beneficial since someone is willing to put their reputation on the line for the company. Still, our team believes there are a few things you should be aware before working with Timeshare Freedom Group, or any exit company. Initiate a Live Chat or fill out the form on the right, so you stay protected from timeshare scams.
Reviews
Timeshare Freedom Group Reviews
Overall, most of the Timeshare Freedom Group Reviews are positive. One could expect this from a company that has appeared on many prestigious networks such as CNBC, FOX, NEWS, MSNBC, CNN, ESPN.
But as we continued to scroll down their homepage, we came across a 4-step exit process chart which helps the reader really understand how does Timeshare Freedom Group work. This shows effort as well as transparency on the company’s end, in an attempt to build trust with their clients.
The first step in the process involves scheduling a time and day at the client’s convenience, so they may have a face-to-face consultation with someone at their office. The goal of this step is to determine if the company can even accept your case. Step two is where the company collects all necessary paperwork for the cancellation, which then leads to assign you to a dedicated timeshare cancellation manager.
The third step is to evaluate the client’s contract to see what legal options are available. The fourth and last step in the process is where the client is finally free of this financial burden. One thing our team did want to mention is if you do meet in person, please proceed with caution. Typically exit companies prefer in-person consultations so they can pressure you to agree on a higher cost.
As we continued to evaluate the website, as well as online Timeshare Freedom Group Reviews, our team was able to confirm they offer a 100% Money-Back Guarantee. The company demonstrates how they put their customers first here, and this is something our team approves of.
We would have liked it if they offered escrow. You would think a company of this caliber typically has secure financial assets to back up this up. However, we’ve seen a recent patter of online complaints from past customers. And for the first we have encountered several reviews mentioning a Timeshare Freedom Group scam. Though we cannot confirm nor deny that any of these claims are true, our goal is to present you this information so that you may do so with it as you please.
And remember, when you work with a timeshare exit company, our team always recommends working with one that has no up-front fees and offers an escrow payment option.
Timeshare Freedom Group Lawsuit
In a recent article on September 23rd, 2020, PR Newswire reported that Diamond Resorts filed a lawsuit against 13 defendants; among those 13 is Timeshare Freedom Group. Diamond claims the 13 defendants created a timeshare “ring” wherein this ring, they were providing owners with false information and misleading advertisements.
According to the lawsuit that was filed, the defendants would convince owners to stop making payments on their timeshare and would then charge thousands up-front without performing the services they claim to do.
As we continued to read the article, Diamond complained how the defendants would present their exit services as a “legal” solution, would receive the support of lawyers and law firms, and inevitably led to convincing the timeshare owners to stop making payments on their contract.
When our team searched “Jordan Salkin” online, we found astonishing news about the Timeshare Freedom Group owner. As indicated by the newspaper article we discovered, Jordan Salkin was convicted of attempted murder of his girlfriend. Right now, he is still calmly holding up a retrial in Orange County, CA.
Our group tracked down an alternate paper article where Salkin’s defense attorney Michael Molfetta says something else. Molfetta says OC Prosecutor – Mark William Geller took advantage of a chance to attempt to make an issue for Salkin. He is denouncing Geller and the Newport Beach Police of “abuse of power” in a domestic violence case.
Cost & Fees
Timeshare Freedom Group Cost
As our team reviewed the rest of the company’s website, we did not find any information on any Timeshare Freedom Group costs. Most timeshare exit companies do not post their prices online, this is common.
Although this may raise some concerns on how much Timeshare Freedom Group charges, do not be alarmed. The timeshare cancellation industry is well known to bed a customized service with a variation of fees. Typically, a timeshare exit company evaluates your case first, before providing a cost.
If a company is already charging you before even evaluating your case, this is usually not a good sign. A reputable company will make sure they can even accept your case and see if they are qualified to cancel your timeshare before moving forward with the process.
As we continued to review the website, we learned the company offers two ways you can receive a quote. One option is calling the company for a free consultation. The other option is filling out their online form, which they then reply via email.
Our team always suggests negotiating a better deal with any exit company. If the prices can vary, then you have the right to ask for a lower cost! Most of these companies work on commission anyways, so it doesn’t hurt to try and drop the price.
Ratings
Timeshare Freedom Group Ratings
Updated February 2022: Timeshare Freedom Group BBB has an “F”-Rating. They’ve been in business for about 10 years and are not an accredited business with the Better Business Bureau. They have a 1.54/5-star rating out of 39 customer reviews. In addition, 87 clients have complained within the last 12 months. Below are complaints from TFG Clients:
On Yelp they have 2.5/5-star rating out of 23 reviews.
On Trustpilot they have a 2.0/5–star rating out of 128 reviews.
Below are a few Trustpilot complaints:
And on the Timeshare Freedom Group Facebook page they have a 2.3/5-star rating out of 22 reviews.
Something our team wanted to point out is that Timeshare Freedom Group claims to have ten years of experience in the timeshare exit industry. However, their Facebook web page has been solely registered in 2017.
Timeshare Freedom Group’s BBB profile is only 4 years old. Both sources contradict the company’s original claim of “10 years’ of timeshare exit experience.” The lack of consistency here is concerning.
Unfortunately, we cannot recommend Timeshare Freedom Group, nor can we say they are a scam. You will have to do your research here, but we do recommend only working with exit companies that offer a no up-front fee escrow payment option. To learn more about escrow, click here.
Final Thoughts
Who is the owner of Timeshare Freedom Group?
Jordan Salkin is mentioned as the owner in a few lawsuits.
But Timeshare Freedom Group doesn’t reference him on the website.
Where is Timeshare Freedom Group headquarters?
23046 Avenida De La Carlota Suite 600, Laguna Hills, California 92653.
Final Thoughts
Is Timeshare Freedom Group legit? Overall, the company does appear to be a legitimate timeshare exit company.
The company offers a 100% Money-Back Guarantee as well as numerous positive reviews on Trustpilot. They also mention how they work with timeshare attorneys, which is always a +1 from our team. Although there is no clear verdict yet with the lawsuit, still we cannot recommend Timeshare Freedom Group. A lawsuit, in addition to several complaints from owners who have hired them raised too many red flags for our team.
Contact our team so we can help you determine if a timeshare exit company is legitimate. We recommend working with timeshare exit companies that offer escrow, so you pay no up-front fees. Know your legal right so you can exit your timeshare contract legally. Read over our website and fill out the form on the right or contact us through Live Chat for a free informational consultation.
Company Details
Time in Business
10
LAST UPDATED: February 3, 2024
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I hired Time share freedom Group back in 2018 to help me with my time share from REI. They said they could help me because REI lied to me and that was cause for termination of my contract. I set up a payment plan that i just completed and i can’t get a hold of the company. They used to send me emails and call every 3 months to say everything was “on track”, I think it’s been almost a year since I was contacted. I just received a foreclose notice the other day. So I’m out the $8000 that i paid and now have to deal with probably being sued from REI.
Cathy Wyman
Scammed and defeated
Rated 1.0 out of 5
June 19, 2022
Had them tell me they would help me paid every penny I had of 3000 to them to get my timeshare dealt with. Now I am out all that money and in debt waiting to be sued by the timeshare I have . I don’t have the money to pay the timeshare that they told me to ignore until they took care of it. So who is going to help all of us now ? Who is on our side and is going to make this right so we all get our mo ey back from these people ????
Amber perry
PISSED OFF
Rated 1.0 out of 5
April 22, 2022
I lost $3,500 Time Share Freedom Group said it would take about one year to resolve my case. They did absolutely nothing I received a e-mail from Molfetta Law Group saying they could not help me because they were working pro bono (3 years later).It’s impossible to contact TSFG they don’t respond to e-mails and the phones are disconnected. Do your research on the owner of TSFG He has a bunch of other legal problems. TOTAL SCAM If anyone has found any type off resolution please post the info.
Bill
Horrible experience. Want money back
Rated 1.0 out of 5
March 31, 2022
I don’t get any calls or updates, it’s been about a year. I payed the 4000 and over 2 years later I still haven’t heard anything! The number I would call has been disconnected. . . I want my money back. I feel scammed.
Elizabeth
It seems like they have gone out of business.
Rated 1.0 out of 5
January 27, 2022
They do not respond to emails, and have disconnected their phones. They took my money over a year ago, and nothing has been done. Do not use these people.
James Toland-Yeh
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