Timeshare Answers

Timeshare Answers

4.5
Rated 4.5 out of 5
4.5
Overall Score

Timeshare Answers

Timeshare Answers, also known as Integrity Marketing Solutions LLC,  is a timeshare exit and resale company based out of Orlando, Florida. It has been in business for 11 years now, dating back to 2009.

The company offers different services such as timeshare cancellation, rental, resale, and timeshare transfer. This company once owned several domain names, but it looks like they’ve recently disconnected them. Why they had different domains all recently canceled is a little suspicious, we do advise you to be patient until the company has provided a new update to their website.

If you’re looking for a fair and honest review of Timeshare Answers, then you’ve come to the right place. Our review site aims to help you get insight into how Integrity Marketing Solutions operates. Our team believes every timeshare owner should know a couple of tips before working with any exit company. Initiate a live chat or fill out our free consultation form to learn more.

Reviews

Timeshare Answers Reviews

Timeshare Answers’ main website is currently under construction; the only active domain right now is timesharecancelservices.com.

Timeshare Answers

 

As we clicked on Timeshare Cancel Services, the company makes a very bold statement:

“$15,000,000 in Cash Refunds For Our Clients. Get Your Money Refunded. Call Now!”

A couple of things stood out to our team here. When it comes to timeshare cancellation it is extremely tough to refund the owner’s money, especially if the timeshare was paid in full years ago. Another concerning issue our team found was the company seriously lacks online reviews on multiple platforms.  Without any online feedback from past clients who can verify their money was refunded, this damages this statement’s credibility.

Below this statement, the company has an ‘About Us’ section where they mention the criteria that qualifies their owners for their services. Timeshare Answers states:

“Our sole mission was to help timeshare owners take a stand against huge corporations that sold them timeshare contracts under duress, misrepresentation, and deceptive sales tactics…. It does not matter where you purchased or how long ago you bought your timeshare.”

 Our team want’s to point a big red flag with the company’s statement here. As we mentioned earlier, it is complicated to recover owners’ money, let alone when the purchase was made years ago. For Timeshare Answers to openly make a statement such as this one without viable evidence to back up their claim, this damages the company’s authenticity. It is impossible to recover everyone’s money, no matter where or how long ago they made their purchase.

Not every timeshare exit company is qualified to take on every case in existence and be successful with the cancellation. This is why proceeding with a free consultation with the company is essential for the company to determine if they are qualified to take on your case. Any company that boasts they cancel your timeshare without any knowledge of your timeshare situation is a sign of greed and, most likely, a scam.

As we scrolled to the bottom of the homepage, we came across a section where the company lists its different services they offer. Below they list their credentials and the various resorts they’ve dealt with in the past. We noticed a few positives here. The first thing that stood out was Timeshare Answers offers a 100% Money-Back Guarantee. An exit company must offer a guarantee your money will be safe during the cancellation because there are many timeshare exit scams in the industry.

Unfortunately, speaking of scams, a 100% Money-Back Guarantee does not protect you from all exit scams either because you are still paying the exit company up-front. This is why our team only recommends companies that offer a no up-front fee escrow payment option. Escrow helps protect you from scams by eliminating all up-front fees and holding the exit company accountable. The exit company now has an incentive to cancel your timeshare because they do not receive payment until they have successfully helped you cancel your timeshare.

Next to the credentials, Timeshare Answers links their ‘Contract Releases’ page where the company uploaded scanned pdf’s of past contract releases that they have won. Although some scans were empty settlement clauses, other scans showed credible responses to mutual agreements between them and the resort. The company did an excellent job here to boost its credibility.

Timeshare Answers also has a testimonial page that has written testimonials and consists of a few video recorded testimonials. Video testimonials are important because it adds authenticity to the review. This is important because the company lacks a strong online presence of customer feedback. Also, the sad truth about written testimonials is that anyone can produce them. Although they are essential, you do not want to rely on them solely.

Another important find we came across was a page dedicated to a ‘Tru-Cost of Vacation Calculator.’ Here a calculator is set in place to calculate how much money owners are losing throughout their agreement. This is a beneficial tool for clients who do not understand how their long-term liability of the timeshare works. Our team always recommends timeshare exit companies that provide information that can help timeshare owners see if their timeshare is worth it.

Cost & Fees

Timeshare Answers Costs

Similar to almost every exit company, Timeshare Answers costs are not listed online. This is normal in the timeshare cancellation industry because fees are typically determined after having a free consultation with the company.

This is because most companies base their prices on the complexity of your situation. For example, owners who still have a mortgage balance are usually stricter contracts to get out of, which will require more effort from the exit company. A few Timeshare Answers BBB reviews did mention a price range of $3,000-$6,000. This is a standard range compared to other exit companies.

Ratings

Timeshare Answers Ratings

Update as of January 2021, Timeshare Answers is not a BBB Accredited Business, and they have been in business for 11 years. Timeshare Answers has 29 customer reviews with a 4.66/5-star rating, with 4 complaints closed in the last 3 years.

Timeshare Answers has 1 Yelp review with a 1/5-star rating, and they have 0 reviews on Trustpilot and Facebook. This does jeopardize the authenticity of some of the claims the company makes.

Timeshare Answers

Final Thoughts

Final Thoughts

Overall, we do not change our recommendation of hiring an exit company that offers an escrow payment option. Our team did consider the 100% Money-Back Guarantee; still, we never recommend paying up-front. Especially since Timeshare Answers is not accredited and seriously lacks online customer feedback, this damages their credibility of upholding their end of the bargain. The company also does not mention its exit process anywhere. For that, we do not give our recommendation.

Contact our team so we can help you find a reputable exit company that is ideal for your current timeshare situation. Our team only recommends hiring timeshare exit companies that offer escrow, so you eliminate all up-front fees a protect yourself from being scammed. Fill out the form on the right or contact us through Live Chat for a free personalized consultation. Learn more about how you can protect yourself against a timeshare exit scam!

Company Details

Time in Business
11
LAST UPDATED: March 10, 2021

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Our Mission

We are America’s #1 Timeshare Exit Resource. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. We review timeshare exit companies so owners can make an informed decision. 

User Reviews

Star Rating

4.5
Rated 4.5 out of 5

REVIEW BREAKDOWN

Excellent50%
Very good50%
Average0%
Poor0%
Terrible0%

Great Experience

Rated 4 out of 5
February 10, 2021

I would like to take a few minutes to say that my experience with this company has been pleasant and resulted in getting us released from a contract that was draining us financially. We were granted a release from our obligation in a timely manner and were treated with respect. I highly recommend them if you are in a similar situation. They will help you and answer any questions you have, and they respond immediately.

Gerold and Jane J

Very Pleased

Rated 5 out of 5
February 10, 2021

After trying to cancel a timeshare we bought with no success, we went on the internet and found Timeshare-Answers and called and talked to them and worked with them to get out of the contract. We worked with a case manager who was very professional and knew how to help us respond to the timeshare company. We worked with our case manager and we got a total refund of our money from the timeshare and of course ended our contract. We were very pleased with Timeshare-Answers and we would recommend them for you to use.

Marvin R.

America's #1 Timeshare Exit Resource

All information on this website should be used as educational material. We recommend you contact your timeshare company before working with a timeshare exit company.

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