Resort Cancellation Services

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Resort Cancellation Services

Are you considering cancelling your timeshare? Are you feeling overwhelmed and uncertain about what to do? Don’t worry! We’ve got you covered.

Here at TEA, we are proud to help guide timeshare owners in the right direction. And we understand selecting the right cancellation option can seem overwhelming. Which is why we’ve done the reviewing for you. That way you can sit back, relax, and make an informed choice about what to do with your timeshare! So let’s get started! In today’s review, we are going to focus on Resort Cancellation Services.

Who and What Is Resort Cancellation Services?

Resort Cancellation Services first begin in Orlando, Florida in the year 2017. Therefore the company has only been in the industry for 5 years now, but they say their team has over 20 years of experience. Are they really being truthful here? Or are they just trying to sound more professional? Let’s take a closer look.

Resort Cancellation Services seems to offer two main services: Timeshare Cancellation and Resale.

According to their website, their main goal is to ensure their clients are 100% satisfied with their service and that they experience a successful outcome when selling or getting rid of their timeshares. What they claim to offer is convenience, honesty, and transparency in their dealings. Sounds good right? But our team, unfortunately, could not find any details on how they accomplish these things. Since they are also a fairly new exit company, there isn’t much evidence of their success online either. This lack of transparency is very concerning for a company that claims they are transparent.

It looks like the process first starts with you contacting them directly and providing your personal information like your name, email address, and phone number on their contact us form. They will then reach out to you to determine your options with the company. One of their customer advocates might ask you questions like “Why are you interested in our service?” and “Have you attempted on your own to cancel?” It’s important to note that they will not provide any information regarding the cost of their services until you confirm you are ready to proceed in working with them.

Next, they will set up a personal appointment with you to discuss the details of their services and provide all the necessary forms that you will need to fill out and return to them. This process can take anywhere from a few days to several weeks, depending on your situation.

Once they receive all your paperwork back, they will be in contact with you to finalize things and notify you of the next steps.

They are quite upfront that there is no guarantee that they will sell your timeshare. I guess this is why they offer the option to cancel your contract and receive a 100% Money-Back Guarantee. However, this could be a pretty risky move on your part since you could still be responsible for the fees and penalties from your timeshare developer for cancelling with a third party.

Resort Cancellation Services claim that they will handle the “dirty work” for you. But what specifically does that mean? Do they just cancel timeshares and send you on your way? What about compensation from the developer for the loss you experienced? And what about resale? Will they help you resell it? Or will they just skip that part altogether? We see they offer a “legal timeshare cancellation” but there is no confirmation of attorney or lawyer support in the process either. These are questions we need to answer before moving forward with them. Let’s take a look at how they describe their services on their website.

Reviews

Resort Cancellation Services Website Review

The Resort Cancellation Services website has a minimalist design with lots of white space and simple graphics. All of their contact information is prominently displayed at the bottom. It doesn’t have any eye-catching content or details on the company itself. But it is easy to use and navigate around.

The first impression we received from their website was that they were very focused on selling their timeshare cancellation services and not providing enough information about their process or who they are as a company. They don’t provide any useful information that would help us to make an informed decision about whether or not we should work with them.

The color scheme of the site is dark and a bit difficult to read. In addition, our team found several stock images, with multiple statistics, but no external data or links to back up these statements. The first red flag our team found was that Resort Cancellation Services offers a “6 Year Proven Timeshare Cancellation Program.” How can this be possible if the program is older than the company itself?

What we did appreciate about their site was the “Timeshare Cost Calculator” page. This helps owners see a visual representation of how much they’re spending annually on their timeshares. This is a very helpful tool for those who want to decide whether or not to continue owning their timeshares or not. In addition to the calculator, the website also has a blog where visitors can read informative articles written by the owners of the company. These articles are helpful and informative because they give tips and advice to people who are looking to buy, sell, or rent their timeshares.

Resort Cancellation Services displays many quick links on their site as well. Including links that take you straight to their social media accounts. We also admire this because it shows that they are engaging with their clients through social media. And they want to make their site as user-friendly as possible. The problem is they are a relatively new company and don’t have many followers or user interaction just yet.

Our team continued to their “About Us” page but found no details on the company here either. All we could come across was their mailing address and official phone numbers for the office in Orlando, Florida. The other pages were very basic as well and didn’t provide much information on what the people behind this company are really like or how they operate their business.

Overall, we didn’t find that the site was very convincing and it left us with a lot of unanswered questions about the company itself and its process. We feel like the owner of this website needs to add more details so that potential clients will be able to get a better idea of who they are and what services they offer. If they are going to market themselves as a resort cancellation specialist then they should put in a little extra effort to show us why their service is better than the competition.

Cost & Fees

Resort Cancellation Services Cost

Resort Cancellation Services doesn’t post its costs online. This is similar to most of the companies in the industry. We don’t necessarily believe this is suspicious since prices vary based on the client’s situation and the particular resort where they’re looking to cancel a timeshare contract.

Since there are so many different types of contracts in this industry, it’s very important for you to discuss all of your options with a representative from a company that provides these services. That way you can make an informed decision based on your situation and budget. Some companies offer special promotions for potential buyers who are only interested in hiring them now. This is because most representatives work off commission. So they make more money if they close a deal during their initial experience with the client.

If they have to wait for a couple of months before they receive payment from the client, they may miss out on a profit that could be substantially larger. This is why we always recommend you negotiate the offers you receive. And to avoid paying anyone up-front fees! The last thing you want to do is pay for a service you’re not even sure you’re going to use. A reputable company will be happy to provide you with a free price quote based on your specific situation.

Ratings

Resort Cancellation Services Online Reputation

Resort Cancellation Services is a new timeshare exit company in the industry, and they do not have much to show for its reputation just yet. Meaning there aren’t many customer reviews of them online. And it’s not just Google or Yelp. They don’t have online reviews on other review websites either. This could mean they aren’t very popular yet.

As of September 2022, the Resort Cancellation Services BBB page has an A+ rating, with a 4.6/5-star rating. This was only out of 10 reviews, however. And with 5 years in business, they are not accredited with the BBB just yet.

On Facebook, they have a 5-star rating out of 1 review. And on Google, they have a 3.0/5-star rating out of 8 reviews. Nothing is mentioned on Yelp or Trustpilot. From this information, it seems that most customers have had positive experiences with Resort Cancellation Services so far, but we don’t have many reviews to go by so we can’t know for sure at this point

Is Resort Cancellation Services Legitimate?

Our team did not find any known scams of Resort Cancellation Services online. They have a valid website URL and business address in Florida which leads us to believe they are a legitimate business. We were unable to find any evidence of fraud on their site either. So we believe they are safe to use if you are looking to cancel a timeshare contract.

Final Thoughts

Final Thoughts

So far we have seen positive reviews for Resort Cancellation Services on the customer review sites that they are mentioned. But in conclusion, we cannot recommend them for your timeshare cancellation.

They have recently entered the market and have a small online presence. This is concerning given their lack of customer reviews and reputation in the timeshare industry. Not being accredited by the BBB was also a concern for us. They have a lot of competitors out there that have much more experience in the timeshare cancellation industry and are better established than Resort Cancellation Services is at the moment. Why would anyone want to pay the mysterious new guy thousands of dollars up-front?

Overall, we recommend timeshare exit companies that offer escrow so you avoid these risks. To learn more about escrow and your cancellation options, you can initiate a Live Chat with one of our representatives below. Or you can fill out the form on the right side of the page. One of our agents would be happy to speak with you about your options and help you determine if a timeshare exit company is right for you!

Company Details

Time in Business
LAST UPDATED: January 2, 2023

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