Are you considering Primo Management Group? There are a couple of things our team believes you should know first. Continue reading the article to learn about the following:
Primo Management Group cancellation services.
Are Primo Management Group’s reviews positive?
What are Primo Management Group’s costs and fees?
What are Primo Management Group’s ratings?
Primo Management Group Lawsuit.
Primo Management Group Cancellation Services
Primo Management Group is another timeshare exit company that aspires to provide its clients with exceptional customer service. Located at 7200 Lake Ellenor Dr, Orlando, Florida, the company specializes in timeshare mortgage and maintenance fee cancellation. Primo Management Group provides cancellation services for timeshare owners who are financially burdened with owning a timeshare.
The company mentions that it strives to help those “who can no longer help themselves.” Many timeshare owners are stuck in these rabbit hole-like timeshare contracts that seem impossible to get out of.
Designed to be so complex to the point where you ask yourself, “Is there even a way out of this thing?” The answer is YES. There are options.
Despite what you may have heard, there are a few things you should be aware of before working with this company or any timeshare exit company. Our team aims to investigate every timeshare exit company, so you don’t have to.
Are Primo Management Group’s reviews positive? Well, in the past 4 years, the number of complaints has increased quite a lot. We can say that they have mixed reviews, both positive and negative. So, before you approach the exit company, carefully research it to avoid getting scammed or wasting your money.
As we reviewed Primo Management Group’s website, a popup appears mentioning how the company is so confident they can get you out of your timeshare that they’ll even offer you a 100% Money-Back Guarantee. According to the company, the average time to cancel your contract is around 6-9 months but can take up to 24 months, depending on your situation’s complexity.
This is relatively common in the timeshare exit industry, which is why our team recommends companies that offer an escrow payment option, so you don’t pay up-front fees to cancel your contract.
You may be thinking, what can sound better than a 100% Money-Back Guarantee, right? Although this can be very alluring, if the company decides to file for bankruptcy, you’re screwed! Only a few selection of companies can back up their 100% Money-Back Guarantee, and these companies usually have secure financial assets to support this.
In the same popup, Primo Management Group offers a free consultation with the company. To begin the process, a representative connects you with an account manager. Here the account manager begins to assess your case to see if they can accept your case or not.
If your case is accepted, the company will propose an up-front fee that depends on your resort, contract, and current situation. This demonstrates how selective the company is with the cases it takes on.
As we continued our review, we found numerous Primo Management reviews from many customers mentioning their experience with the company. Our team found it even more impressive that the company dedicated an entire webpage to display successful cancellation letters from different resorts. Anyone can boast that they are successful in the timeshare cancellation industry, but there is no validation in these claims without evidence. Primo Management Group gets a +1 from our team for providing cancellation proof.
Numerous reviews mention their excellent service and how the company values its customers, but a lot have complaints about their services as well. As we said before, if a timeshare exit company does not value their customers, they are not legitimate. Customer satisfaction is vital in an industry full of scams so, should you trust Primo or not? Continue reading to know our thoughts on it.
If you look closely, you will see Primo also provides a “FAQ” page to answer common questions timeshare owners have. Topics such as “how long the cancellation process takes” or “how much this is going to cost” are mentioned here. After speaking to a specialist at Primo Management Group, there are a few things that our team highlighted. The Primo specialist said the company “does not use attorneys in the timeshare exit process, and it made no sense to use attorneys.”
Do you want to pay thousands of dollars for a service that creates angry letters on “your behalf?” Not every timeshare developer will accept these requests, so it’s no wonder why cancellation letters have a low success rate. We mention these cancellation letters numerous times on our site and how various exit companies prefer this cancellation method.
When you learn the facts, it’s incredible how much your perspective can change. There are numerous timeshare exit scams reported every year. Although there is no known Primo Management Group scam reported, we still suggest you do your due diligence on the company.
If you are considering working with Primo Management Group, our team will tell you everything you need to know before a final agreement is reached. You can apply these helpful tools to any exit company. Fill out the form on the right or initiate a Live Chat to determine if this company is the right fit for your timeshare situation.
Cost & Fees
What Are Primo Management Group’s Costs & Fees?
In the wake of addressing the agent at Primo Management Group, we were advised the expenses to drop your agreement are reliant upon the retreat, agreement, and length of the agreement. In the event that you owe a home loan on your timeshare, the expense will be higher. So, what are Primo Management Group’s costs and fees? After our group read through different surveys, past customers expressed their expenses range from $3000-$8000.
The agent at Primo Management Group guaranteed that a BBB accreditation isn’t required, and it requires a robust charge to be accredited. We concur that the BBB cost is significantly high, however, the accreditation reassures a great deal of timeshare owners. Wouldn’t you prefer an exit company company you are paying thousands to is accredited by the Better Business Bureau?
Primo Management Group doesn’t have any reviews on Trustpilot; however, the organization has 13 reviews on Yelp with a 3.2/5 rating. The organization has an “A” rating with the Business Consumer Alliance and a 5/5-star rating out of 173 reviews.
Exit companies that have reviews on different platforms are a positive sign. This means they demonstrate exceptional customer service throughout the industry. Their ratings aren’t just defined by one source.
After cautiously surveying the organization, our group at TEA assessed the organization with a 3.0/5.0 TEA rating. We would have loved it if the organization utilized attorneys in the process and offered an escrow payment option so owners could pay no up-front fees.
Primo Management Group Lawsuit
On June 4, 2021, Diamond Resorts Hawaii Collection Development and Diamond Resorts U.S. Assortment Development LLC documented a claim against Primo Management Group and CEO Israel Sanchez Jr.
The lawsuit was filed due to claims of false advertisement, tortious obstruction, and different cases against Primo Management Group Inc. Since this claim is in its beginning phases, there’s very little open data yet. Be that as it may, our group will keep on updating this page as the court proceeds.
Final Thoughts
Final Thoughts
As the company has mixed reviews and has been getting a lot of complaints in the past 4 years, we do not recommend working with the organization. There are a couple of things that stood apart with regard to Primo Management Group like the 5/5 rating on BCA, but why take the risk when you can find better companies that have less number of complaints on authorized platforms like BBB?
Contact our group as well so we can assist you with selecting a timeshare exit company that is legitimate. We suggest working with timeshare exit companies that offer escrow, so you pay no up-front charges. Know your lawful right so you can exit your timeshare contract legitimately. Peruse our site, fill out the form on the right, or reach us through Live Chat for a free personalized consultation.
Company Details
Time in Business
5
LAST UPDATED: March 12, 2024
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We are America’s #1 Timeshare Exit Resource. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. We review timeshare exit companies so owners can make an informed decision.
Primo is a fraud..scam..it’s been over 3 years & nothing..you will never know if they are doing anything because they refuse to send any copies of correspondence..forget about the monthly update because that doesn’t happen..my credit has been destroyed because they told me not to make the yearly maintenance payment..my advice is to get a real attorney..this company needs to be investigated..
Debra Hinde
Run for your life
Rated 1.0 out of 5
August 31, 2023
Primo has done nothing for me at far as an Exit Timeshare company,
do not use them. Gave them 2500.00 in 2018 and got nothing
but a Foreclosure notice on August 25 2023. I called the Timeshare
today, they said they have never been contacted by PMG. Now they said
they will fix my credit. Can’t wait for that to happen.
Diane Harris
Does not show any RESULTS OR CORRESPONDENCE
Rated 1.0 out of 5
August 21, 2023
I call PMG weekly to find out the progress of the exit from the timeshare. Every time i called they ask me” if i have had any correspondence with the timeshare company”. My answer is always NO and they know that because everytime i call the timeshare company it is stated that they have had no contact with PMG, I must ACCEPT I WILL BE PAYING $600 A MONTH FOR AT LEAST THE NEXT 3 YEARS.
T Anthony
Fraud! Big Scam
Rated 1.0 out of 5
November 21, 2022
They will take your money and string you along for years. They do nothing. Wont return phone calls- won’t refund money! Beware of this company- they need to be shut down
J dice
SCAM! SCAM ! SCAM!
Rated 1.0 out of 5
November 21, 2022
This company scammed me out of $2,000. They did nothing to resolve our contract with the resort we had a timeshare with. the resort confirmed in writing they never spoke to anyone at Primo Management Group on our behalf. I resolved our contract with zero help from Primo Management and they refuse to give a refund. Everyone needs to file a complaint with the Florida Consumer Fraud Agency and Attorney General.
J Winowiecki
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