Primo Management Group

Primo Management Group

4.5
Rated 4.5 out of 5
4.5
Overall Score

Primo Management Group

Are you considering Primo Management Group? There are a couple of things our team believes you should know first. Primo Management Group is another timeshare exit company that aspires to provide its clients with exceptional customer service. Located at 7200 Lake Ellenor Dr, Orlando, Florida, the company specializes in timeshare mortgage and maintenance fee cancellation.

This company provides a cancellation service for timeshare owners who are financially burdened. It is an expensive agreement they can no longer afford to pay. The company mentions they strive to help those “who can longer help themselves.” Many timeshare owners are stuck in these rabbit hole-like timeshare contracts that seem impossible to get out of it.

Despite what you may have heard, if you are going to pay thousands for an exit service, there are a few things you should be aware of. It is before working with this company or any timeshare exit company that works this way. Our team aims to investigate every timeshare exit company, so you don’t have to. Together we compiled an in-depth review filled with many pros and cons to give our readers better insight. We’ll tell you everything you need to know before working with any exit company. Initiate a live chat, or fill out our free consultation form on the right to learn more.

Reviews

Primo Management Group Reviews

Primo Management Group reviews are primarily positive. It makes sense for a company whose mission is to provide exceptional customer service all around.

As we reviewed Primo Management Group’s website, a popup appears mentioning how the company is so confident they can get you out of your timeshare that they’ll even offer you a 100% Money-Back Guarantee. According to the company, the average time to cancel your contract is around 6-9 months but can take up to 24 months, depending on your situation’s complexity.

This is relatively common in the timeshare exit industry, which is why our team recommends companies that offer an escrow payment option, so you don’t pay up-front fees to cancel your contract. You may be thinking, what can sound better than a 100% Money-Back Guarantee, right? Although this can be very alluring, if the company decides to file for bankruptcy, you’re screwed! Only a few selections of companies can back up their 100% Money-Back Guarantee, and these companies usually have secure financial assets to support this.

In the same popup, Primo Management Group offers a free consultation with the company. To begin the process, a representative connects you with an account manager. Here the account manager begins to assess your case to see if they can accept your case or not. If your case is accepted, the company will propose an up-front fee that depends on your resort, contract, and current situation. This demonstrates how selective the company is with the cases they take on.

As we continued our PMG company review, we found numerous Primo Management reviews from many customers mentioning their experience with the company. Our team found it even more impressive the company dedicated an entire webpage to display successful cancellation letters from different resorts. Anyone can boast that they are successful in the timeshare cancellation industry, but there is no validation in these claims without evidence. Primo Management Group gets a +1 from our team for providing cancellation proof.

Numerous reviews mention their excellent service and how the company values its customers. As we said before, if a timeshare exit company does not value their customers, they are not legitimate. Customer satisfaction is vital in an industry full of scams, so Primo gets another +1 from our team.

If you look closely, you will see Primo also provides a “FAQ” page to answer common questions timeshare owners have. Topics such as “how long the cancellation process takes” or “how much this is going to cost” are mentioned here. After speaking to a specialist at Primo Management Group, there are a few things that our team highlighted. The Primo specialist said the company “does not use attorneys in the timeshare exit process, and it made no sense to use attorneys.”

Our team disagrees! Utilizing an Attorney in the timeshare exit process is the most legitimate way to exit your contract. Often, timeshare exit companies use ‘ghost’ letters written on behalf of clients stating they are upset and want to exit their timeshare. Do you really want to pay thousands of dollars for a service that creates angry letters on “your behalf?” Not every timeshare developer will accept these requests, so it’s no wonder why cancellation letters have a low success rate. We mention these cancellation letters numerous times on our site and how various exit companies prefer this cancellation method.

When you learn the facts, it’s incredible how much your perspective can change. There are numerous timeshare exit scams reported every year. Although there is no known Primo Management Group scam reported, we still suggest you do your due diligence on the company. If you are considering working with Primo Management Group, our team will tell you everything you need to know before a final agreement is reached. You can apply these helpful tools to any exit company. Fill out the form on the right or initiate a Live Chat to determine if this company is the right fit for your timeshare situation. Below is a statement from the company:

Primo Management Group

Cost & Fees

Primo Management Group Cost & Fees

Everyone’s favorite question is always, “How much is this all going to cost?” After our team spoke with a Primo representative, we were told the company determines Primo Management Group fees based on the resort, contract, and duration of the agreement. It doesn’t stop there. If you still owe a mortgage on your timeshare, this will drive your cost up, making the total more expensive.

As our team read through numerous customer reviews, we determined Primo Management Group costs can range from $3000-$8000 based on what past customers have said. Frankly, this is a standard range in the timeshare industry, and as always, we recommend you negotiate the price. Our team at Timeshare Exit Advice always says if the price varies, you can negotiate a better deal! At the of the day, it doesn’t hurt to try. This will only benefit you. Below is a review from a customer who has paid $3000.00 to exit their Primo Management Group contract.

Primo Management Group

Ratings

Primo Management Group Ratings

As of April 2021: The Primo Management Group BBB has an “NR”-(Not Rated) rating on the Better Business Bureau. The company has a 4.92/5-star rating with an average of 135 customer reviews, 3 complaints closed in the last three years, and 2 complaints closed during the previous 12 months.

When we asked the representative at Primo why they were not accredited by the Better Business Bureau, they told our team it is not necessary. They also mentioned that the BBB also charges an expensive fee for accreditation. Our team agrees with the cost being expensive, but an accreditation from the BBB can significantly impact your business by putting many timeshare owners at ease.

Primo Management Group does not have any reviews on Trustpilot, but the company has a 5-star rating on Google with over 449 reviews. You can also find 162 Primo Management Group reviews on the Business Consumer Alliance page, contributing to their 5-star rating. The company also has 7 reviews on Yelp with a 4.5 rating. And a 4.8/5-star rating out of 50 customer reviews on the Primo Management Group Facebook page. Our team always edifies exit companies that have a strong positive presence on various platforms.

Primo Management Group

Final Thoughts

Final Thoughts

In conclusion, it does seem like Primo Management Group is legitimate. Our team did not come across any known Primo Management Group scams. A few things stood out about the company, such as their exceptional customer service to their customers. Another impressive aspect of the company is its various positive ratings despite their “NR” rating on the Primo Management Group BBB page.

Even though it’s risky, working with a timeshare exit company that does not offer escrow can pay off in the long run. Especially if the company has been in business for quite a while and can back up its claims. Still, our team does not change our recommendation. We only recommend working with an exit company that has no up-front fees and offers an escrow payment option so you stay protected against a timeshare exit scam. As always, we encourage you to do extensive research on Primo Management Group as well.

Contact our team so we can help you find and determine if a timeshare exit company is reputable. We recommend exit companies that offer escrow to eliminate any up-front fees. We’ll tell you everything you need to know about how you can protect yourself against a timeshare exit scam. Fill out the form on the right or contact us through Live Chat for a free customized consultation.

Company Details

Time in Business
5
LAST UPDATED: March 26, 2021

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We are America’s #1 Timeshare Exit Resource. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. We review timeshare exit companies so owners can make an informed decision. 

User Reviews

Star Rating

4.5
Rated 4.5 out of 5

REVIEW BREAKDOWN

Excellent50%
Very good50%
Average0%
Poor0%
Terrible0%

Yes

Rated 4 out of 5
February 10, 2021

Kristen is amazing! She helped me with my timeshare problem and I was able to get everything back. It all worked out smoothly and she is incredibly kind and helpful. Thank you for your help!

Lena R.

Happy

Rated 5 out of 5
February 10, 2021

I am happy with Primo Management Group. They were able to get us out of our timeshares.

Maria S.

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